Support — most things
The vast majority of messages we get are about the app itself — something didn't render, a Pro entitlement isn't unlocking, an edit got stuck mid-generation. Send those to support and we'll take it from there. Include your iOS version, device model, and a screenshot if you can — it saves a round-trip.
Support
Help with the app
App not working? Edits not landing? Pro entitlement out of sync? Start here.
Press, partnerships, creators
Media coverage and brand collaboration live in two separate inboxes so we can keep response times honest. Press gets fastest turnaround because newsrooms have deadlines; partnerships gets a longer window because we vet every collab against our brand voice and audience fit.
Privacy, DSAR, deletion
Anything touching the personal data we hold about you — what we have, what we share, what we delete — runs through this inbox. GDPR, CCPA, the UK Data Protection Act, Romanian Law 190/2018: the rights are different on paper, the email is the same.
Privacy
Privacy & data rights
Subject Access Requests, deletion, GDPR / CCPA questions, sub-processor disclosures.
If you already know you want your account deleted, the in-app flow is the fastest path — open Dripp, head to Settings → Privacy → Delete account. You can also use the self-serve form at /dsar if you'd rather start in the browser.
Security disclosure
Security
Coordinated disclosure
Found a vulnerability? Tell us first — we read every email, fix fast, and credit you in the next release notes (with your consent). PGP key fingerprint below if you need encrypted reporting.
- PGP fingerprint
- B3F7 9C1A 7E22 4D6B 1F08 — 4C9D 33A1 90B8 27EF C522
Legal
Formal notices — contract requests, vendor due diligence, takedown and counter-notice, service of process, anything that needs to land on a lawyer's desk — go here. The inbox is monitored by counsel and we read every message.
Legal
Legal & contracts
Contract requests, vendor questions, notice & takedown.
Postal address
A registered postal address for service of process and certified mail will be published here once Daniel Jurma PFA's registration is finalised. In the meantime, send formal notices to legal@trydripp.com and address them to the relevant department so they get routed without delay.
- Operator
- Daniel Jurma PFA
- Attn
- Privacy / Legal / Operations (choose one)
- Postal address
- To be published once registration is finalised
- Country
- Romania
What we won't reply to
We're a small team and we'd rather spend our reply budget on real users than on the categories below. If you fit one of these and message us anyway, expect silence — it's not rudeness, it's triage.
- Cold sales pitches from agencies.
- Automated SEO / backlink requests.
- Demands to remove honest reviews.
- Requests to deepfake someone.
- Bug reports without reproducible steps — please add them and we'll actually fix the bug.